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call queues
asked in All Call Queue members available but they are not receiving calls -RC Phone App
We have a small work from home call queue group (4 members). All members are using the RC phone app on their PC. All mem...
2
Apr 19, 2022 at 1:35pm
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asked in Can't answer incoming calls on iPhone/Android apps
We're having a problem where iPhone and Android apps cannot answer calls. Our three users are part of the same call...
1
Apr 13, 2022 at 9:41am
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asked in Logoff Button on Hotdesk phones to change presence
We require a change to the logoff button on the hotdesk phones to change the presence of the agent. Currently, the logof...
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Apr 11, 2022 at 1:47pm
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asked in Can I limit the number of incoming calls at 1 time???
We are a small business, but our phones are constantly ringing. Is there a way that we can limit how many calls come in ...
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Mar 31, 2022 at 8:13am
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asked in Cannot answer calls from a Queue with the API endpoint
Hi community.We're currently creating an App that allows the user to login into ring central using the Authorization...
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Mar 30, 2022 at 10:13am
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asked in Call Queues - Rotating
The description for Call Queues - Rotating - Is to ring available members one at a time based on who has been idle the ...
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Mar 28, 2022 at 7:40am
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asked in How do you find the original outbound phone number for transferred call?
I get the call for a user using Sandbox app by following API call:var usersCalls= await restClient.Restapi().Account().E...
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Mar 21, 2022 at 2:03pm
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asked in Ring Queue Order
We would like to have our desktop phones ring before our cell/computer. It appears that the functionality is built in fo...
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Mar 16, 2022 at 8:16am
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asked in Toggle Call queue availability
Is there a way to toggle the call queue availability of a user without having to log into the Ring Central app as an adm...
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Mar 11, 2022 at 7:31am
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asked in Call Queue Members - Bulk Assign does not take effect immediately
I'm using the Telephony Forward Call API to forward a call to an extension (in this case, a call queue). We want to ...
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Feb 11, 2022 at 10:24am
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1
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